Refund Policy

At Voltix, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, you may be eligible for a refund under the conditions outlined below.
 

Refund Eligibility

To qualify for a refund, the item must:

• Be returned within 30 days of delivery.

• Be unused and in its original condition.

• Include all original packaging and accessories.

• Be accompanied by proof of purchase.
   

Damaged or Defective Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. Once verified, we will issue a replacement or full refund at no additional cost.
 

Refund Processing

After we receive and inspect the returned item, we will notify you regarding the status of your refund. Approved refunds will be processed to the original payment method within 5–10 business days, depending on your bank or payment provider.
 

Non-Refundable Items

Refunds are not available for:

• Items damaged through misuse or improper handling.

• Final sale or clearance items.

• Gift cards and digital products.
   

Contact Us

For any refund-related inquiries, please contact our customer support team with your order number and purchase details.